Collections Assistant
This role is responsible for customer collections. Ensures consistent positive cash flow to meet working capital needs. It requires a motivated, process-driven, persistent, organized and detail-oriented person.
Key Responsibilities/Duties
- Daily review of AR aging to reduce outstanding AR
- Able to utilize strong analytics and communication to resolve open AR issues to avoid any disruption to service levels.
- Maintain log with all customer communication
- Internal and external business partner minded seeking fair and consistent resolution.
- Have the ability to understand customer contracts ensuring accuracy of billing for document correction.
- Able to identify exceptions to process and channels to document business rationale and ensure consistent treatment of customers.
- Collaborative with cross functional business teams including Sales, Business Development, Operations and Legal to resolve issues, maintain business partnerships, and keep accounts current.
- Help to achieve team goals and responsibilities
- agreed
Required Skills and Competencies
- Strong verbal and written communication skills
- Analytical and decision-making competences.
- Strong organization skills
- Strong follow up skills
- Strategic thinker, able to assess, plan, organize, and integrate a course of action to achieve performance objectives.
- 2+ years’ experience in commercial collections
Please email resume to resume258258@gmail.com