Credit and Collections Manager
This role is responsible for customer credit & collections including establishing and maintaining a working credit policy. Ensures consistent positive cash flow to meet working capital needs. It requires a proactive, responsive, process-driven, persistent, organized and detail-oriented person.
Key Responsibilities/Duties
· Daily review of AR aging to reduce outstanding AR
· Create, update and drive a process and credit management system for new and existing clients
· Able to utilize strong analytics and communication to resolve open AR issues to avoid any disruption to service levels.
· Maintain log with all customer communication
· Internal and external business partner minded seeking fair and consistent resolution.
· Have the ability to understand customer contracts ensuring accuracy of billing for document correction.
· Able to identify exceptions to process and channels to document business rationale and ensure consistent treatment of customers.
· Collaborative with cross functional business teams including Sales, Business Development, Operations and Legal to resolve issues, maintain business partnerships, and keep accounts current.
· Manage assistant or department with set goals to achieve team responsibilities
· Completes tasks at a faster than average pace with high degree with accuracy
Required Skills and Competencies
· Strong verbal and written communication skills
· Critical thinker to apply establish processes as needed
· Strong follow up skills
· Strong organizational skills
· Strong analytical and decision-making competences.
· Strategic thinker, able to assess, plan, organize, and integrate a course of action to achieve performance objectives.
· Ability to identify an opportunity, take initiative, guide and influence others toward goal accomplishment.
· 4+ years’ experience in commercial collections, supervisory experience preferred
Please email resume to resume258258@gmail.com